As the main tenant (logistician or agency) you see the billing of your X-Sitter package here in detail: the monthly fee, the included quantities, what goes beyond them and which client uses how many connections, users, packing stations, warehouse locations, jobs, sales channels and transactions. Closed months are listed in the history with their invoice PDF.

Billing is done monthly in arrears, based on the actual numbers at the end of the month. Additional quantities appear as a separate item on the invoice.

![Screenshot: Billing & package page with the month selector, the billing card, the included quantities card and the history on the right](/administration/images/billing-and-package-overview.png)

## Before you start

- Your user needs the permission **Billing & package** in the **Administration** area of the permissions tree. It is not granted automatically – ask your administrator, or contact X-Sitter support if nobody in your company has it.
- Your company is a main tenant with an active package. Clients have no package of their own – their usage counts towards the package of their logistician.

## Step by step

1. Open **Administration › Billing & package** (*Administration › Abrechnung & Paket*).
2. Choose the month: use the arrows for **Previous month** (*Vormonat*) and **Next month** (*Folgemonat*) or pick it from the list. You can choose any month since your company was created at X-Sitter.
3. Read the cards described below.
4. Download the invoice of the selected month with **Invoice (PDF)** (*Rechnung (PDF)*), or a **Preview (PDF)** (*Vorschau (PDF)*) for the current month.

![Screenshot: Month selector with the previous/next arrows and the opened month list](/administration/images/billing-and-package-month-selector.png)

## What the page shows

### Billing card

The card **Billing <month>** (*Abrechnung <Monat>*) shows the invoice of the month:

| Element | Meaning |
|---|---|
| Status **Draft** (*Entwurf*) | Current month. Calculated from today's quantities; it is fixed after the end of the month. |
| Status **Completed** (*Abgeschlossen*) | Closed month, with invoice number and date. |
| Items | Each item with **Quantity** (*Menge*), **Unit price** (*Einzelpreis*) and total – starting with the **Monthly fee** (*Monatsgebühr*). |
| **Net** / **VAT** / **Gross** (*Netto / USt. / Brutto*) | Totals of the invoice. |
| **Price cap active** (*Preisdeckel aktiv*) | Shown when the monthly fee plus additional transactions would cost more than the next bigger package. The invoice is then capped at that amount. If the cap applies in three months in a row, X-Sitter will talk to you about switching to the next package. |

The price cap only covers the monthly fee and additional transactions. Additional units (clients, connections, users, …) are charged on top and are not capped.

![Screenshot: Billing card for a closed month with status Completed, invoice number, items and the net/VAT/gross totals](/administration/images/billing-and-package-statement.png)

### Included quantities and usage

The card **Included quantities and usage** (*Inklusive Mengen und Nutzung*) shows for each service:

| Column | Meaning |
|---|---|
| **Service** (*Leistung*) | Clients, connections, users, packing stations, warehouse locations, jobs, sales channels, transactions. |
| **Used** (*Genutzt*) | What you use across all companies of your group, as at the end of the month. |
| **In package** (*Im Paket*) | What your package includes. |
| **Above** (*Darüber*) | Quantity above the package. |
| **Price per additional unit** (*Preis je weitere*) | Price for each unit above the package. |
| **Additional costs** (*Mehrkosten*) | Resulting extra amount. |

Transactions are orders plus returns.

![Screenshot: Included quantities and usage card with one row per service and the transactions row showing orders and returns](/administration/images/billing-and-package-usage.png)

### Usage per client

The card **Usage per client** (*Nutzung je Mandant*) has one row per company of your group – your own company (main tenant, in bold) and every client – with its units and transactions. This shows you which client causes which costs, for example as a basis for your own [client billing](/billing/client-billing.md).

![Screenshot: Usage per client card with the main tenant in bold and one row per client](/administration/images/billing-and-package-per-client.png)

### History

On the right, the **History** (*Historie*) lists all closed months with invoice number and net amount. **Invoice as PDF** (*Rechnung als PDF*) downloads the invoice of that month. A month with an active price cap is marked with an icon.

## Statuses

| Status | Meaning |
|---|---|
| **Draft** | The month is still running. Values change until the end of the month. |
| **Completed** | X-Sitter has closed the month – automatically on the 1st of the following month. The invoice can no longer change. |

This page is read-only: you cannot change anything here.

## Good to know / Troubleshooting

| Message | Cause | Solution |
|---|---|---|
| **No own package** (*Kein eigenes Paket*) | Your company is a client. Its connections, users, packing stations and transactions are billed in the package of your logistician. | Your logistician sees the billing. |
| **No active package** (*Kein aktives Paket*) | No package has been assigned to your company yet. | Contact X-Sitter support. |
| "Unauthorized access" (*Unbefugter Zugang*) | The permission **Billing & package** is missing. | Ask your administrator. |
| "Plan … includes …, of which … are already in use" when creating something | A fixed limit of your package is reached. | Contact X-Sitter support to extend your package. |