Warehouse staff record value-added services (VAS) directly for a client – for example 1.5 hours of repacking for a certain order. The price is calculated automatically from the [VAS template](/billing/vas-templates.md) and appears on the next [client statement](/billing/client-billing.md).

![Screenshot: Form "Record performance" with Client, VAS Activities (Template), Quantity, Billing Category, Comment and Date of service](/billing/images/record-vas-form.png)

## Before you start
- Your user needs the permission to record VAS – ask your administrator. The same permission allows deleting recorded services.
- At least one VAS template exists for the client, or a global template, see [VAS templates](/billing/vas-templates.md).
- The client is an active client of yours, see [Clients](/company/clients.md).

## Step by step
1. Open **WMS › VAS Entry** (*WMS › VAS Erfassen*). You can also click **Record service** (*Leistung erfassen*) in the list of recorded VAS.
2. Choose the **Client** (*Mandant*). The field **VAS Activities (Template)** (*VAS Tätigkeit (Vorlage)*) then loads the matching templates – the client's own templates and the global ones.

![Screenshot: Client selected and the drop-down "VAS Activities (Template)" opened with client-specific and global templates](/billing/images/record-vas-template-select.png)

3. Choose the activity under **VAS Activities (Template)**.
4. Enter the **Quantity** (*Menge*) – in steps of 0.25, minimum 0.25 (e.g. 1.5 for one and a half hours).
5. Optionally choose a **Billing Category** (*Abrechnungs-Kategorie*) – otherwise the category of the template is used – and enter a **Comment** (*Bemerkung*), e.g. the order number or advance notice number.
6. Check the **Date of service** (*Datum der Leistung*). The default is today.
7. Click **Save** (*Speichern*). You are taken to the list **VAS Services Recorded** (*Erfasste VAS Leistungen*).

## Fields and options
| Field | Meaning | Required |
|---|---|---|
| **Client** (*Mandant*) | The client the service is charged to. | yes |
| **VAS Activities (Template)** (*VAS Tätigkeit (Vorlage)*) | The activity with its standard cost. | yes |
| **Quantity** (*Menge*) | Number of units, e.g. hours or pieces. Steps of 0.25. | yes |
| **Billing Category** (*Abrechnungs-Kategorie*) | Overrides the category of the template. | no |
| **Comment** (*Bemerkung*) | Appears as the reference in the detailed breakdown of the statement. | no |
| **Date of service** (*Datum der Leistung*) | Decides in which billing period the service is charged. | yes |

## How the price is calculated
- Total costs = standard cost of the template × quantity. The template name is used as the item name; the template description appears on the statement.
- When you edit a recorded service and save it again, it is recalculated with the **current** template price.
- On the statement, each service appears as its own line; services with the same name and unit price are combined.

![Screenshot: Client statement appendix with VAS lines showing date, comment (order number) and quantity](/billing/images/record-vas-statement.png)

## Good to know / Troubleshooting
| Message | Cause | Solution |
|---|---|---|
| The entry has been saved / The entry has been updated | The service was saved. | – |
| Error: Template not found (*Fehler: Vorlage nicht gefunden*) | The template was deleted or not selected. | Select a template again or create one in [VAS templates](/billing/vas-templates.md). |
| The template list is empty | No client selected yet, or no template exists for the client and no global template exists. | Select the client first; create a template if necessary. |
| A service is missing on the statement | The **Date of service** lies outside the billing period. | Correct the date or check the billing period. |

!!!
Tip: always enter the order or advance notice number in **Comment**. Your client then sees in the detailed breakdown which order the service belongs to.
!!!