A picklist combines one or more open orders into one picking job on a picking cart. When the list is created, X-Sitter reserves the orders exclusively for it (status *on the pick list*), assigns a storage place and a cart box to every position, reserves the stock and – if the pick place does not hold enough – automatically orders a restocking run for the forklift.

There are three ways to create a picklist:

- **A)** via a **picklist template** in the picking process,
- **B)** for a **single order** in the picking process,
- **C)** with the bulk action in the **order overview**.

![Screenshot: Picking process start page with the cart selection](/outbound/images/create-picklist-cart-selection.png)

## Before you start

- Your user needs the permission **Order picking** (*Kommisionierung*) for ways A and B, and the WMS permission for way C – ask your administrator.
- At least one **active picking cart with boxes** that is free (no open, running or waiting-for-packing picklist) – see [Picking carts](/warehouse-setup/picking-carts.md).
- A **warehouse** must be selected.
- For way A: at least one [picklist template](/outbound/picklist-templates.md) with matching orders.
- **Open orders** of your clients that are not on another active picklist yet – see [Order overview](/orders/order-overview.md).
- Order positions must be linked to an **article**. Positions without an article link are skipped – see [Edit an article](/products/edit-article.md).
- **Stock on storage places** (pick place, and reserve stock for restocking) – see [Putaway](/inbound/putaway.md) and [Storage places](/warehouse-setup/storage-places.md).
- Orders with items whose attribute "quality assurance" is set to yes are not offered.

## A) Create a picklist from a template

1. Open **WMS › Order picking** (*WMS › Kommisionierung*). You start at the cart selection.
2. Scan or type the cart name in **Scan or enter the cart name** (*Wagenname scannen oder eingeben*), or pick it in the list **Select a cart** (*Wagen auswählen*) and confirm with **Reserve** (*Reservieren*).
   - Carts that are busy ("Waiting for packaging") are greyed out.
   - A cart that already has a running picklist takes you straight into that list.
3. In the step **Picking List Templates** (*Picklisten-Vorlagen*) you see
   - **Your active picklists** (*Deine aktiven Picklisten*) with **Continue** (*Fortsetzen*) and **Share & Delete** (*Freigeben & löschen* – releases the cart and deletes the list), and
   - the template tiles with their number of matching orders.
4. Click a template. The picklist is created immediately ("The pick list has been successfully created") and the step **Order picking** opens – continue with [Picking](/outbound/picking.md).

![Screenshot: Template step with "Your active picklists" and the template tiles with match counts](/outbound/images/create-picklist-templates.png)

## B) Create a picklist for a single order

1. Reserve a cart as in steps 1–2 above.
2. In the card **Pick a single order** (*Einzelauftrag kommissionieren*) enter the **Order Number** (*Auftrags-Nummer*). You can use the order number, the external order ID or the internal ID.
3. Click **Create a pick list for the order** (*Pickliste für Auftrag erstellen*). The list is called "Single order <number> (<picklist number>)".

![Screenshot: Card "Pick a single order" with an order number entered](/outbound/images/create-picklist-single-order.png)

## C) Create a picklist from the order overview

1. In the [order overview](/orders/order-overview.md) select the orders.
2. Choose **Actions › Place in picking cart** (*Aktionen › In Pickwagen legen*).
3. Choose the **picking cart** (*Kommissionierwagen*). "Occupied carts are grayed out and cannot be selected."
4. Optionally choose the **Order of Forklift Tasks** (*Reihenfolge der Stapler-Aufgaben*) and the **Picking Route Strategy** (*Pickwege-Strategie*).
5. Confirm with **Place in picking cart**. These lists always use normal picking and are called "Manual picklist <number>".

![Screenshot: Dialog "Place in picking cart" in the order overview with cart, forklift task order and route strategy](/outbound/images/create-picklist-bulk-action.png)

## Shortage dialog

If the available stock is not sufficient, the dialog **Stock shortage detected** (*Fehlbestand erkannt*) appears. It lists every affected position with the required and the available quantity. You can skip the whole order or single positions; X-Sitter then creates the list again without them. A skipped order stays open.

![Screenshot: Shortage dialog listing positions with required and available quantity and skip buttons](/outbound/images/create-picklist-shortage.png)

## What happens when a picklist is created

| What | Result |
|---|---|
| Picklist | Created with status **Open**, assigned to you and the cart. It gets the next picklist number of the warehouse. |
| Orders | Status changes to **on the pick list** (*auf Pickliste*). The change is logged in the order history. The orders are locked for other picklists. |
| Positions | Each position gets a storage place and a box. The same item from the same place is combined into one position; pallet positions stay separate. Positions without a pick place are marked accordingly. |
| Stock | Reserved place by place – available stock drops, total stock stays the same. |
| Boxes | **Normal**: one box per order. **Rolling**: boxes per item (enough boxes must be available). **Collective**: several orders per box. |
| Restocking | If the pick place is not enough and reserve stock exists, a restocking run is ordered for the forklift; preselected full pallets create a transport run – see [Pallet rides](/outbound/pallet-rides.md). |
| Cart | Counts as busy until the last box is packed. |

If an order has no pickable position at all, it is reset to its previous status. If no order remains, the picklist is deleted again. Only one picklist can be created per warehouse at a time.

For order statuses see [Order statuses](/orders/order-statuses.md).

## Troubleshooting

| Message | Cause | Solution |
|---|---|---|
| No picking cart selected (*Kein Kommissionierwagen ausgewählt*) | No cart chosen. | Reserve a cart. |
| No warehouse selected (*Kein Lager ausgewählt*) | No warehouse chosen. | Select a warehouse. |
| No template selected (*Keine Vorlage ausgewählt*) | Way A without a template. | Choose a template. |
| No orders found to create, or the order cannot be picked. (*Keine Aufträge zum Erstellen gefunden oder Auftrag nicht pickbar.*) | No matching open orders, the order is already on a picklist, no pickable position, or the cart has no boxes. | Check the order status, the cart boxes and the stock. |
| Order skipped due to stock shortage. (*Auftrag wurde aufgrund von Fehlbestand übersprungen.*) | Single order skipped because of a shortage. | Put away or relocate stock and try again. |
| Another picklist is currently being created for this warehouse (*Es wird gerade eine andere Pickliste für dieses Lager erstellt …*) | Someone else is creating a list in the same warehouse. | Wait a few seconds and try again. |
| The picking cart is not free – picklist … is waiting for packing / still being picked (*Der Kommissionierwagen ist nicht frei …*) | Bulk action on a busy cart. | Choose another cart. |
| No picking cart with enough free boxes is available (*Aktuell ist kein Kommissionierwagen mit genügend freien Boxen verfügbar.*) | All carts are busy or have too few boxes. | Pack or release carts, or add another cart. |
| The selected picking cart has no boxes defined. (*Der ausgewählte Kommissionierwagen hat keine Boxen definiert.*) | Cart without boxes. | Add boxes to the cart. |
| Invalid picking cart (*Ungültiger Kommissionierwagen.*) | The cart does not exist in your company. | Check the cart. |