Pallet rides are tasks for forklift drivers. A pallet has to be fetched from a source storage place and brought either

- to a **target storage place** – **restocking** (replenishing the pick place), or
- to a **deposit location / shipping station** – **transport** (e.g. full pallets for an order).

The tasks are created automatically from picklists and restocking rules. The driver takes them over and confirms them by scanning the pallet and the destination. In the menu the page is called **Pallet rides** (*Palettenfahrten*).

![Screenshot: Pallet rides list with priority, status, item, order, quantity, source and destination](/outbound/images/pallet-rides-list.png)

## Before you start

- Your user needs the permission **Pallet rides** (*Palettenfahrten*) – ask your administrator.
- You do **not** create pallet rides manually. They are created by:
  - the restocking logic during picking or after a reported short pick – see [Picking](/outbound/picking.md);
  - picklists with preselected full pallets – these become transport tasks without a fixed destination; the driver decides where to bring them – see [Create a picklist](/outbound/create-picklist.md).
- Storage place types must allow pallet rides. For place types set to "item pick only" no pallet rides are ever created – see [Warehouse settings](/warehouse-setup/warehouse-settings.md).
- Pallets need a pallet label – see [Putaway](/inbound/putaway.md). Deposit locations need a barcode for transports – see [Deposit locations](/warehouse-setup/deposit-locations.md).

## Step by step

1. Open **WMS › Storage › Pallet rides** (*WMS › Lager › Palettenfahrten*). Open tasks with priority 1 are at the top.
2. Select one or more tasks and click **Apply selection** (*Auswahl übernehmen*). The dialog **Take over the pallet run** (*Paletten-Fahrt übernehmen*) shows details such as the positions of the picklist and what has already been picked. Confirm – you see "Task has been taken over".
3. Click **Check the scan** (*Scan prüfen*) and first **scan the pallet**. You see "Pallet detected. Please scan the target."
4. **Scan the destination**: the storage place (for restocking) or the barcode of the deposit location (for transport). You see "Pallet stored correctly at its destination".

![Screenshot: Take over dialog with the details of the selected pallet run](/outbound/images/pallet-rides-take-over.png)

![Screenshot: Scan dialog after the pallet scan asking for the destination](/outbound/images/pallet-rides-scan.png)

## Columns

| Column | Meaning |
|---|---|
| **Priority** (*Priorität*) | Lower number = more urgent. Transport tasks from picklists have priority 10. |
| **Status** | See below. |
| **Item** (*Artikel*) | Item on the pallet. |
| **Order** (*Auftrag*) | Order the ride belongs to. |
| **Quantity** (*Menge*) | Quantity to move. |
| **Source** (*Quelle*) | Storage place the pallet is fetched from. |
| **Destination** (*Ziel*) | Target storage place or deposit location. |

## Statuses

| Status | Meaning | Set by |
|---|---|---|
| **Waiting** (*Wartet*) | Waiting for a driver | Created automatically |
| **In progress** (*In Arbeit*) | Taken over by a driver | **Apply selection** (*Auswahl übernehmen*) |
| **Done** (*Erledigt*) | Finished | Successful destination scan |

Wrong scans are counted on the open tasks for this item.

## Good to know

- After restocking, the goods are at the pick place and the picker can continue – see [Picking](/outbound/picking.md).
- Transports provide pallets at the shipping station for [Loading](/outbound/loading.md).
- **Transit warehouse:** transports that start on a place of the type *transit* can be booked onto a shipping station without a scan – from the [Picklist overview](/outbound/picklist-overview.md) or the order details. They then disappear from the forklift list. On transit places an open ride only locks its own pallet, not the whole place. See [Transit warehouse](/inbound/transit-warehouse.md).
- Open tasks whose picklist has been finished, cancelled or deleted are cleaned up automatically.

## Troubleshooting

| Message | Cause | Solution |
|---|---|---|
| Please scan the pallet (*Bitte Palette scannen*) | Nothing scanned. | Scan the pallet. |
| Invalid pallet number (*Ungültige Palettennummer*) | The scan is not a pallet number. | Check the label. |
| Pallet not found! Is this the right location? (*Palette nicht gefunden! Korrekter Platz?*) | Unknown label. | Check label and place. |
| Wrong pallet scanned! This ride expects the pallet from place … (*Falsche Palette gescannt! …*) | Pallet from another place. | Fetch the correct pallet. |
| Pallet … on … has no stock left. (*Palette #… auf … hat keinen Bestand mehr.*) | Stock missing. | Check and correct the stock. |
| Pallet … is linked to several stock rows (*Palette #… ist mehrdeutig mit mehreren Bestandszeilen verknüpft …*) | Ambiguous label. | Assign it manually in the pallet label dialog of the [Stock overview](/stock/stock-overview.md). |
| No matching restock / transport task found for this pallet (*Keine passende Restock-Aufgabe für diese Palette gefunden (falscher Lagerplatz?)* / *Keine passende Transport-Aufgabe für diese Palette gefunden (falscher Lagerplatz)*) | No open ride for this pallet (wrong storage place?). | Check the task. |
| This pallet ride has already been completed. (*Diese Paletten-Fahrt wurde bereits abgeschlossen.*) | Double scan. | – |
| Wrong destination scanned. Expected place: … (*Falscher Zielplatz gescannt. …*) | Wrong destination. | Scan the correct place. |
| Wrong warehouse for the target location (*Falsches Lager für den Ziel-Platz*) | Destination in another warehouse. | Check the destination. |
| No matching order found for this pallet (*Kein passender Auftrag für diese Palette gefunden*) | No task for this pallet. | – |