The shipping labels overview lists all shipping labels of your company, newest first – for example the parcel labels created when packing. Use it to find the label, carrier, price and label PDF for a reference or tracking number, e.g. when a customer asks about a parcel or a label needs to be reprinted.

![Screenshot: Shipping labels overview with search field, client filter and list of labels](/outbound/images/shipping-labels-list.png)

## Before you start

- Your user needs the permissions **Storage** (*Lager*) and **Shipping labels** (*Versandlabels*) – ask your administrator.
- Labels are created when packing is finished at the packing table – see [Packing](/outbound/packing.md).

## Step by step

1. Open **WMS › Storage › Shipping labels** (*WMS › Lager › Versandlabels*).
2. Search with **Search for reference or tracking number** (*Referenz oder Tracking-Nr. suchen*).
3. Optionally filter by client with **Clients** (*Mandanten*). **Display all** (*Alle anzeigen*) resets the filter.
4. Open the label you need in the table to view its PDF.

![Screenshot: Search result for a tracking number with the label row highlighted](/outbound/images/shipping-labels-search.png)

![Screenshot: Opened label PDF of a parcel](/outbound/images/shipping-labels-pdf.png)

## Columns

| Column | Meaning |
|---|---|
| **Client** (*Mandant*) | The client the label was created for. |
| **Module** (*Modul*) | Order module (sales channel or source) of the order. |
| **Order ID** (*Auftrag-ID*) | The order. |
| **Package No.** (*Paket-Nr.*) | Package number within the order. |
| **Reference** (*Referenz*) | Reference number at the shipping provider. |
| **Carrier** | Shipping provider, e.g. DHL, DPD, GLS, UPS. |
| **Tracking number** (*Tracking-Nr.*) | Tracking number of the parcel. |
| **Price** (*Preis*) | Price of the label. |
| **Created on** (*Erstellt am*) | Creation date. |

## Good to know

- This page is view-only – nothing is changed here.
- Tracking numbers and tracking links of an order are also shown in the order – see [Packages and tracking](/orders/packages-and-tracking.md) and [Shipment tracking](/orders/shipment-tracking.md).
- Which shipping provider is used is defined in [Shipping providers](/administration/shipping-providers.md).

## Troubleshooting

| Message | Cause | Solution |
|---|---|---|
| No labels found (*Keine Labels gefunden*) | No match, or no labels created yet. | Check the search term. If necessary, create the label again at the packing table. |