Shipping labels

Find every shipping label created by X-Sitter by reference or tracking number, with carrier, price and label PDF.

The shipping labels overview lists all shipping labels of your company, newest first – for example the parcel labels created when packing. Use it to find the label, carrier, price and label PDF for a reference or tracking number, e.g. when a customer asks about a parcel or a label needs to be reprinted.

Screenshot: Shipping labels overview with search field, client filter and list of labels

Before you start

Your user needs the permissions Storage (Lager) and Shipping labels (Versandlabels) – ask your administrator.
Labels are created when packing is finished at the packing table – see Packing.

Step by step

Open WMS › Storage › Shipping labels (WMS › Lager › Versandlabels).
Search with Search for reference or tracking number (Referenz oder Tracking-Nr. suchen).
Optionally filter by client with Clients (Mandanten). Display all (Alle anzeigen) resets the filter.
Open the label you need in the table to view its PDF.

Screenshot: Search result for a tracking number with the label row highlighted

Screenshot: Opened label PDF of a parcel

Columns

Column	Meaning
Client (Mandant)	The client the label was created for.
Module (Modul)	Order module (sales channel or source) of the order.
Order ID (Auftrag-ID)	The order.
Package No. (Paket-Nr.)	Package number within the order.
Reference (Referenz)	Reference number at the shipping provider.
Carrier	Shipping provider, e.g. DHL, DPD, GLS, UPS.
Tracking number (Tracking-Nr.)	Tracking number of the parcel.
Price (Preis)	Price of the label.
Created on (Erstellt am)	Creation date.

Good to know

This page is view-only – nothing is changed here.
Tracking numbers and tracking links of an order are also shown in the order – see Packages and tracking and Shipment tracking.
Which shipping provider is used is defined in Shipping providers.

Troubleshooting

Message	Cause	Solution
No labels found (Keine Labels gefunden)	No match, or no labels created yet.	Check the search term. If necessary, create the label again at the packing table.