Freight carriers

Set up the shipping methods of a warehouse (parcel service, freight forwarder, own delivery) for the packing station and loading.

Freight carriers (Frachtführer) are the shipping methods of a warehouse, for example DHL, DPD, a freight forwarder or your own delivery. At the packing station they are offered as Shipping method (Versandart). Their type decides whether a parcel label is created, and their default carton is preselected when packing. In the loading, the shipping method is chosen per position.

Without a freight carrier in the warehouse, there is no shipping method to choose at the packing station.

Screenshot: Freight carriers list with Name, Warehouse, Type, Deposit location, Priority and Status

Before you start

Your user needs the permission for Freight carriers (Frachtführer) and, to create, edit or delete, the matching permissions – ask your administrator.
Optional: a deposit location in the same warehouse.
Optional: a carton of the same warehouse – see Storage aid types.

Step by step

Open WMS › Warehouse › Freight carriers (WMS › Lager › Frachtführer).
Click Create new freight carrier (Neuen Frachtführer anlegen).
Enter the Name (Name), choose the Warehouse (Lager) and the Type (Typ).
Optional: Deposit location (Ablageort), Default carton (Standard-Kartonage), Priority (Priorität), maximum weight and dimensions and a Description (Beschreibung).
Leave Shipping service provider (Versanddienstleister) switched on if a parcel label is to be created for this method.
Tick Active (Aktiv) and click Save (Speichern). You see "Freight carrier successfully created." (Frachtführer erfolgreich erstellt.)

Screenshot: Form "Create new freight carrier" with Name "DHL", Type Parcel service, a default carton and the switches Shipping service provider and Active

Fields and options

Field	Meaning	Required
Name (Name)	Display name of the shipping method. It is also passed on as the carrier name when the label is created – use the carrier's name, e.g. "DHL" or "DPD".	yes
Warehouse (Lager)	Warehouse in which the shipping method is offered	yes
Type (Typ)	Parcel service (Paketdienst) – a parcel label is created. Freight forwarder (Spedition) or Own delivery (Eigene Auslieferung) – no parcel label is created.	yes
Deposit location (Ablageort)	"Optional: default deposit location for this freight carrier"	no
Default carton (Standard-Kartonage)	"Optional: default carton for this freight carrier" – preselected at the packing station	no
Priority (Priorität)	"Lower values have higher priority"	no
Max. weight (kg), Max. length / width / height (cm) (Max. Gewicht, Max. Länge / Breite / Höhe)	Limits of a shipment. At the packing station you get the warning "Package too heavy!" (Paket zu schwer!) if the weight is exceeded.	no
Description (Beschreibung)	Free text	no
Shipping service provider (Versanddienstleister)	Switched off = no parcel label is created for this method.	no
Active (Aktiv)	Only active carriers are offered	–

Screenshot: Packing station with the "Shipping method" selection listing the freight carriers of the warehouse

Which label interface (e.g. DHL, DPD, GLS or ShipCloud) is actually used for a label is decided by the shipping rules of the logistician per client and carrier. Without a matching rule, ShipCloud is used. See Shipping providers.

Where freight carriers are used

Packing station: selection of the shipping method, preselection of the carton, label creation – see Packing.
Loading: shipping method and tracking per position – see Loading.
Picklist templates: filter by shipping methods – see Picklist templates.

Good to know / Troubleshooting

Message	Cause	Solution
Please enter a name. (Bitte gib einen Namen ein.)	Name is empty.	Enter a name.
Please select a warehouse. (Bitte wähle ein Lager aus.)	Warehouse is missing.	Choose a warehouse.
A freight carrier with this name already exists for the selected warehouse. (Ein Frachtführer mit diesem Namen existiert bereits …)	Duplicate name.	Choose another name.
Invalid freight carrier type. (Ungültiger Frachtführer-Typ.)	No valid type selected.	Choose Parcel service, Freight forwarder or Own delivery.
The selected deposit location does not belong to the selected warehouse. (Der ausgewählte Ablageort gehört nicht zum ausgewählten Lager.)	Deposit location from another warehouse.	Choose a location of the same warehouse.
The selected carton does not belong to the selected warehouse or does not exist. (Die ausgewählte Kartonage gehört nicht zum ausgewählten Lager …)	Wrong carton.	Check the carton article and its warehouse.
The value for … must be positive. (Der Wert für … muss positiv sein.)	Negative weight or dimension.	Correct the value.